Symfony Profiler

SELECT
  t0.id AS id_1,
  t0.site_key AS site_key_2,
  t0.secret_key AS secret_key_3,
  t0.is_active AS is_active_4
FROM
  recaptcha t0
WHERE
  t0.id = ?
LIMIT
  1

SELECT t0.id AS id_1, t0.site_key AS site_key_2, t0.secret_key AS secret_key_3, t0.is_active AS is_active_4 FROM recaptcha t0 WHERE t0.id = 1 LIMIT 1;

SELECT
  u0_.id AS id_0,
  u0_.email AS email_1,
  u0_.proxy_id AS proxy_id_2,
  u0_.password AS password_3,
  u0_.first_name AS first_name_4,
  u0_.last_name AS last_name_5,
  u0_.is_enabled AS is_enabled_6,
  u0_.verification_code AS verification_code_7,
  u0_.timezone AS timezone_8,
  u0_.timeformat AS timeformat_9,
  u0_.last_otp_generated_at AS last_otp_generated_at_10,
  u1_.id AS id_11,
  u1_.source AS source_12,
  u1_.skype_id AS skype_id_13,
  u1_.contact_number AS contact_number_14,
  u1_.designation AS designation_15,
  u1_.signature AS signature_16,
  u1_.profile_image_path AS profile_image_path_17,
  u1_.created_at AS created_at_18,
  u1_.updated_at AS updated_at_19,
  u1_.last_login AS last_login_20,
  u1_.is_active AS is_active_21,
  u1_.is_online AS is_online_22,
  u1_.is_verified AS is_verified_23,
  u1_.is_starred AS is_starred_24,
  u1_.ticket_access_level AS ticket_access_level_25,
  u1_.user_id AS user_id_26,
  u1_.supportRole_id AS supportRole_id_27
FROM
  uv_user u0_
  LEFT JOIN uv_user_instance u1_ ON (u0_.id = u1_.user_id)
  LEFT JOIN uv_support_role u2_ ON u1_.supportRole_id = u2_.id
WHERE
  u0_.email = ?
  AND u1_.is_active = ?
  AND (
    u2_.code = ?
    OR u2_.code = ?
    OR u2_.code = ?
  )
LIMIT
  1

SELECT u0_.id AS id_0, u0_.email AS email_1, u0_.proxy_id AS proxy_id_2, u0_.password AS password_3, u0_.first_name AS first_name_4, u0_.last_name AS last_name_5, u0_.is_enabled AS is_enabled_6, u0_.verification_code AS verification_code_7, u0_.timezone AS timezone_8, u0_.timeformat AS timeformat_9, u0_.last_otp_generated_at AS last_otp_generated_at_10, u1_.id AS id_11, u1_.source AS source_12, u1_.skype_id AS skype_id_13, u1_.contact_number AS contact_number_14, u1_.designation AS designation_15, u1_.signature AS signature_16, u1_.profile_image_path AS profile_image_path_17, u1_.created_at AS created_at_18, u1_.updated_at AS updated_at_19, u1_.last_login AS last_login_20, u1_.is_active AS is_active_21, u1_.is_online AS is_online_22, u1_.is_verified AS is_verified_23, u1_.is_starred AS is_starred_24, u1_.ticket_access_level AS ticket_access_level_25, u1_.user_id AS user_id_26, u1_.supportRole_id AS supportRole_id_27 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON (u0_.id = u1_.user_id) LEFT JOIN uv_support_role u2_ ON u1_.supportRole_id = u2_.id WHERE u0_.email = 'lenin.silva@ferrosistemas.com.pe' AND u1_.is_active = 1 AND (u2_.code = 'ROLE_SUPER_ADMIN' OR u2_.code = 'ROLE_ADMIN' OR u2_.code = 'ROLE_AGENT') LIMIT 1;

SELECT
  t0.id AS id_1,
  t0.code AS code_2,
  t0.description AS description_3
FROM
  uv_support_role t0
WHERE
  t0.id = ?

SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3 FROM uv_support_role t0 WHERE t0.id = 2;

"START TRANSACTION"

"START TRANSACTION";

UPDATE
  uv_user_instance
SET
  last_login = ?,
  updated_at = ?
WHERE
  id = ?

UPDATE uv_user_instance SET last_login = '2026-07-14 23:26:00', updated_at = '2026-07-14 23:26:00' WHERE id = 15;

"COMMIT"

"COMMIT";

SELECT
  t0.id AS id_1,
  t0.name AS name_2,
  t0.display_user_presence_indicator AS display_user_presence_indicator_3,
  t0.code AS code_4,
  t0.logo AS logo_5,
  t0.theme_color AS theme_color_6,
  t0.favicon AS favicon_7,
  t0.created_at AS created_at_8,
  t0.updated_at AS updated_at_9,
  t0.is_active AS is_active_10,
  t0.timezone AS timezone_11,
  t0.webhook_url AS webhook_url_12,
  t0.timeformat AS timeformat_13,
  t0.business_hour AS business_hour_14,
  t0.business_hour_status AS business_hour_status_15
FROM
  uv_website t0
WHERE
  t0.code = ?
LIMIT
  1

SELECT t0.id AS id_1, t0.name AS name_2, t0.display_user_presence_indicator AS display_user_presence_indicator_3, t0.code AS code_4, t0.logo AS logo_5, t0.theme_color AS theme_color_6, t0.favicon AS favicon_7, t0.created_at AS created_at_8, t0.updated_at AS updated_at_9, t0.is_active AS is_active_10, t0.timezone AS timezone_11, t0.webhook_url AS webhook_url_12, t0.timeformat AS timeformat_13, t0.business_hour AS business_hour_14, t0.business_hour_status AS business_hour_status_15 FROM uv_website t0 WHERE t0.code = 'Knowledgebase' LIMIT 1;

SELECT
  t0.id AS id_1,
  t0.name AS name_2,
  t0.display_user_presence_indicator AS display_user_presence_indicator_3,
  t0.code AS code_4,
  t0.logo AS logo_5,
  t0.theme_color AS theme_color_6,
  t0.favicon AS favicon_7,
  t0.created_at AS created_at_8,
  t0.updated_at AS updated_at_9,
  t0.is_active AS is_active_10,
  t0.timezone AS timezone_11,
  t0.webhook_url AS webhook_url_12,
  t0.timeformat AS timeformat_13,
  t0.business_hour AS business_hour_14,
  t0.business_hour_status AS business_hour_status_15
FROM
  uv_website t0
WHERE
  t0.code = ?
LIMIT
  1

SELECT t0.id AS id_1, t0.name AS name_2, t0.display_user_presence_indicator AS display_user_presence_indicator_3, t0.code AS code_4, t0.logo AS logo_5, t0.theme_color AS theme_color_6, t0.favicon AS favicon_7, t0.created_at AS created_at_8, t0.updated_at AS updated_at_9, t0.is_active AS is_active_10, t0.timezone AS timezone_11, t0.webhook_url AS webhook_url_12, t0.timeformat AS timeformat_13, t0.business_hour AS business_hour_14, t0.business_hour_status AS business_hour_status_15 FROM uv_website t0 WHERE t0.code = 'helpdesk' LIMIT 1;

SELECT
  u0_.id AS id_0
FROM
  uv_user u1_
  LEFT JOIN uv_user_instance u2_ ON u1_.id = u2_.user_id
  LEFT JOIN uv_user_support_groups u3_ ON u2_.id = u3_.userInstanceId
  LEFT JOIN uv_support_group u0_ ON u0_.id = u3_.supportGroupId
WHERE
  u1_.id = ?
  AND u0_.is_active = 1

SELECT u0_.id AS id_0 FROM uv_user u1_ LEFT JOIN uv_user_instance u2_ ON u1_.id = u2_.user_id LEFT JOIN uv_user_support_groups u3_ ON u2_.id = u3_.userInstanceId LEFT JOIN uv_support_group u0_ ON u0_.id = u3_.supportGroupId WHERE u1_.id = 15 AND u0_.is_active = 1;

SELECT
  u0_.id AS id_0
FROM
  uv_user u1_
  LEFT JOIN uv_user_instance u2_ ON u1_.id = u2_.user_id
  LEFT JOIN uv_user_support_teams u3_ ON u2_.id = u3_.userInstanceId
  LEFT JOIN uv_support_team u0_ ON u0_.id = u3_.supportTeamId
WHERE
  u1_.id = ?
  AND u2_.supportRole_id <> ?
  AND u0_.is_active = 1

SELECT u0_.id AS id_0 FROM uv_user u1_ LEFT JOIN uv_user_instance u2_ ON u1_.id = u2_.user_id LEFT JOIN uv_user_support_teams u3_ ON u2_.id = u3_.userInstanceId LEFT JOIN uv_support_team u0_ ON u0_.id = u3_.supportTeamId WHERE u1_.id = 15 AND u2_.supportRole_id <> '4' AND u0_.is_active = 1;

SELECT
  t0.id AS id_1,
  t0.source AS source_2,
  t0.skype_id AS skype_id_3,
  t0.contact_number AS contact_number_4,
  t0.designation AS designation_5,
  t0.signature AS signature_6,
  t0.profile_image_path AS profile_image_path_7,
  t0.created_at AS created_at_8,
  t0.updated_at AS updated_at_9,
  t0.last_login AS last_login_10,
  t0.is_active AS is_active_11,
  t0.is_online AS is_online_12,
  t0.is_verified AS is_verified_13,
  t0.is_starred AS is_starred_14,
  t0.ticket_access_level AS ticket_access_level_15,
  t0.user_id AS user_id_16,
  t0.supportRole_id AS supportRole_id_17
FROM
  uv_user_instance t0
WHERE
  t0.user_id = ?

SELECT t0.id AS id_1, t0.source AS source_2, t0.skype_id AS skype_id_3, t0.contact_number AS contact_number_4, t0.designation AS designation_5, t0.signature AS signature_6, t0.profile_image_path AS profile_image_path_7, t0.created_at AS created_at_8, t0.updated_at AS updated_at_9, t0.last_login AS last_login_10, t0.is_active AS is_active_11, t0.is_online AS is_online_12, t0.is_verified AS is_verified_13, t0.is_starred AS is_starred_14, t0.ticket_access_level AS ticket_access_level_15, t0.user_id AS user_id_16, t0.supportRole_id AS supportRole_id_17 FROM uv_user_instance t0 WHERE t0.user_id = 15;

SELECT
  COUNT(DISTINCT u0_.id) AS sclr_0,
  u1_.id AS id_1,
  u1_.code AS code_2
FROM
  uv_ticket u0_
  LEFT JOIN uv_ticket_type u2_ ON u0_.type_id = u2_.id
  LEFT JOIN uv_user u3_ ON u0_.agent_id = u3_.id
  LEFT JOIN uv_ticket_status u1_ ON u0_.status_id = u1_.id
  LEFT JOIN uv_thread u4_ ON u0_.id = u4_.ticket_id
  LEFT JOIN uv_ticket_priority u5_ ON u0_.priority_id = u5_.id
  LEFT JOIN uv_user u6_ ON u0_.customer_id = u6_.id
  LEFT JOIN uv_support_team u7_ ON u0_.subGroup_id = u7_.id
  LEFT JOIN uv_tickets_tags u9_ ON u0_.id = u9_.ticket_id
  LEFT JOIN uv_tag u8_ ON u8_.id = u9_.tag_id
  LEFT JOIN uv_support_group u10_ ON u0_.group_id = u10_.id
  LEFT JOIN uv_user_instance u11_ ON u3_.id = u11_.user_id
  LEFT JOIN uv_tickets_labels u13_ ON u0_.id = u13_.ticket_id
  LEFT JOIN uv_support_label u12_ ON u12_.id = u13_.label_id
  LEFT JOIN uv_user_instance u14_ ON u6_.id = u14_.user_id
WHERE
  u14_.supportRole_id = 4
  AND (
    u3_.id IS NULL
    OR u11_.supportRole_id <> 4
  )
  AND u0_.is_trashed = ?
GROUP BY
  u1_.id,
  u1_.code,
  u1_.description,
  u1_.color_code,
  u1_.sort_order

SELECT COUNT(DISTINCT u0_.id) AS sclr_0, u1_.id AS id_1, u1_.code AS code_2 FROM uv_ticket u0_ LEFT JOIN uv_ticket_type u2_ ON u0_.type_id = u2_.id LEFT JOIN uv_user u3_ ON u0_.agent_id = u3_.id LEFT JOIN uv_ticket_status u1_ ON u0_.status_id = u1_.id LEFT JOIN uv_thread u4_ ON u0_.id = u4_.ticket_id LEFT JOIN uv_ticket_priority u5_ ON u0_.priority_id = u5_.id LEFT JOIN uv_user u6_ ON u0_.customer_id = u6_.id LEFT JOIN uv_support_team u7_ ON u0_.subGroup_id = u7_.id LEFT JOIN uv_tickets_tags u9_ ON u0_.id = u9_.ticket_id LEFT JOIN uv_tag u8_ ON u8_.id = u9_.tag_id LEFT JOIN uv_support_group u10_ ON u0_.group_id = u10_.id LEFT JOIN uv_user_instance u11_ ON u3_.id = u11_.user_id LEFT JOIN uv_tickets_labels u13_ ON u0_.id = u13_.ticket_id LEFT JOIN uv_support_label u12_ ON u12_.id = u13_.label_id LEFT JOIN uv_user_instance u14_ ON u6_.id = u14_.user_id WHERE u14_.supportRole_id = 4 AND (u3_.id IS NULL OR u11_.supportRole_id <> 4) AND u0_.is_trashed = 0 GROUP BY u1_.id, u1_.code, u1_.description, u1_.color_code, u1_.sort_order;

SELECT
  DISTINCT u0_.id AS id_0,
  u0_.updated_at AS updated_at_1
FROM
  uv_ticket u0_
  LEFT JOIN uv_ticket_type u1_ ON u0_.type_id = u1_.id
  LEFT JOIN uv_user u2_ ON u0_.agent_id = u2_.id
  LEFT JOIN uv_thread u3_ ON u0_.id = u3_.ticket_id
  LEFT JOIN uv_ticket_priority u4_ ON u0_.priority_id = u4_.id
  LEFT JOIN uv_user u5_ ON u0_.customer_id = u5_.id
  LEFT JOIN uv_support_team u6_ ON u0_.subGroup_id = u6_.id
  LEFT JOIN uv_tickets_tags u8_ ON u0_.id = u8_.ticket_id
  LEFT JOIN uv_tag u7_ ON u7_.id = u8_.tag_id
  LEFT JOIN uv_user_instance u9_ ON u2_.id = u9_.user_id
  LEFT JOIN uv_tickets_labels u11_ ON u0_.id = u11_.ticket_id
  LEFT JOIN uv_support_label u10_ ON u10_.id = u11_.label_id
  LEFT JOIN uv_support_group u12_ ON u0_.group_id = u12_.id
  LEFT JOIN uv_user_instance u13_ ON u5_.id = u13_.user_id
WHERE
  u13_.supportRole_id = 4
  AND (
    u2_.id IS NULL
    OR u9_.supportRole_id <> 4
  )
  AND u0_.is_trashed = ?
  AND u0_.status_id = ?
ORDER BY
  u0_.updated_at DESC
LIMIT
  15

SELECT DISTINCT u0_.id AS id_0, u0_.updated_at AS updated_at_1 FROM uv_ticket u0_ LEFT JOIN uv_ticket_type u1_ ON u0_.type_id = u1_.id LEFT JOIN uv_user u2_ ON u0_.agent_id = u2_.id LEFT JOIN uv_thread u3_ ON u0_.id = u3_.ticket_id LEFT JOIN uv_ticket_priority u4_ ON u0_.priority_id = u4_.id LEFT JOIN uv_user u5_ ON u0_.customer_id = u5_.id LEFT JOIN uv_support_team u6_ ON u0_.subGroup_id = u6_.id LEFT JOIN uv_tickets_tags u8_ ON u0_.id = u8_.ticket_id LEFT JOIN uv_tag u7_ ON u7_.id = u8_.tag_id LEFT JOIN uv_user_instance u9_ ON u2_.id = u9_.user_id LEFT JOIN uv_tickets_labels u11_ ON u0_.id = u11_.ticket_id LEFT JOIN uv_support_label u10_ ON u10_.id = u11_.label_id LEFT JOIN uv_support_group u12_ ON u0_.group_id = u12_.id LEFT JOIN uv_user_instance u13_ ON u5_.id = u13_.user_id WHERE u13_.supportRole_id = 4 AND (u2_.id IS NULL OR u9_.supportRole_id <> 4) AND u0_.is_trashed = 0 AND u0_.status_id = 1 ORDER BY u0_.updated_at DESC LIMIT 15;

SELECT
  DISTINCT u0_.name AS name_0,
  u1_.name AS name_1,
  u2_.code AS code_2,
  u3_.id AS id_3,
  u3_.email AS email_4,
  u4_.profile_image_path AS profile_image_path_5,
  u5_.id AS id_6,
  u5_.email AS email_7,
  u6_.profile_image_path AS profile_image_path_8,
  CONCAT(
    u5_.first_name, ' ', u5_.last_name
  ) AS sclr_9,
  CONCAT(
    u3_.first_name, ' ', u3_.last_name
  ) AS sclr_10,
  u7_.id AS id_11,
  u7_.source AS source_12,
  u7_.mailbox_email AS mailbox_email_13,
  u7_.subject AS subject_14,
  u7_.reference_ids AS reference_ids_15,
  u7_.is_new AS is_new_16,
  u7_.is_replied AS is_replied_17,
  u7_.is_reply_enabled AS is_reply_enabled_18,
  u7_.is_starred AS is_starred_19,
  u7_.is_trashed AS is_trashed_20,
  u7_.is_agent_viewed AS is_agent_viewed_21,
  u7_.is_customer_viewed AS is_customer_viewed_22,
  u7_.created_at AS created_at_23,
  u7_.updated_at AS updated_at_24,
  u7_.customer_replied_at AS customer_replied_at_25,
  u7_.outlook_conversation_id AS outlook_conversation_id_26,
  u7_.response_sla_level AS response_sla_level_27,
  u7_.resolve_sla_level AS resolve_sla_level_28,
  u7_.country AS country_29,
  u7_.skip_updated_at AS skip_updated_at_30,
  u8_.id AS id_31,
  u8_.code AS code_32,
  u8_.description AS description_33,
  u8_.color_code AS color_code_34
FROM
  uv_ticket u7_
  LEFT JOIN uv_ticket_type u2_ ON u7_.type_id = u2_.id
  LEFT JOIN uv_user u3_ ON u7_.agent_id = u3_.id
  LEFT JOIN uv_thread u9_ ON u7_.id = u9_.ticket_id
  LEFT JOIN uv_ticket_priority u8_ ON u7_.priority_id = u8_.id
  LEFT JOIN uv_user u5_ ON u7_.customer_id = u5_.id
  LEFT JOIN uv_support_team u1_ ON u7_.subGroup_id = u1_.id
  LEFT JOIN uv_tickets_tags u11_ ON u7_.id = u11_.ticket_id
  LEFT JOIN uv_tag u10_ ON u10_.id = u11_.tag_id
  LEFT JOIN uv_user_instance u4_ ON u3_.id = u4_.user_id
  LEFT JOIN uv_tickets_labels u13_ ON u7_.id = u13_.ticket_id
  LEFT JOIN uv_support_label u12_ ON u12_.id = u13_.label_id
  LEFT JOIN uv_support_group u0_ ON u7_.group_id = u0_.id
  LEFT JOIN uv_user_instance u6_ ON u5_.id = u6_.user_id
WHERE
  u6_.supportRole_id = 4
  AND (
    u3_.id IS NULL
    OR u4_.supportRole_id <> 4
  )
  AND u7_.is_trashed = ?
  AND u7_.status_id = ?
  AND u7_.id IN (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)
ORDER BY
  u7_.updated_at DESC

SELECT DISTINCT u0_.name AS name_0, u1_.name AS name_1, u2_.code AS code_2, u3_.id AS id_3, u3_.email AS email_4, u4_.profile_image_path AS profile_image_path_5, u5_.id AS id_6, u5_.email AS email_7, u6_.profile_image_path AS profile_image_path_8, CONCAT(u5_.first_name, ' ', u5_.last_name) AS sclr_9, CONCAT(u3_.first_name, ' ', u3_.last_name) AS sclr_10, u7_.id AS id_11, u7_.source AS source_12, u7_.mailbox_email AS mailbox_email_13, u7_.subject AS subject_14, u7_.reference_ids AS reference_ids_15, u7_.is_new AS is_new_16, u7_.is_replied AS is_replied_17, u7_.is_reply_enabled AS is_reply_enabled_18, u7_.is_starred AS is_starred_19, u7_.is_trashed AS is_trashed_20, u7_.is_agent_viewed AS is_agent_viewed_21, u7_.is_customer_viewed AS is_customer_viewed_22, u7_.created_at AS created_at_23, u7_.updated_at AS updated_at_24, u7_.customer_replied_at AS customer_replied_at_25, u7_.outlook_conversation_id AS outlook_conversation_id_26, u7_.response_sla_level AS response_sla_level_27, u7_.resolve_sla_level AS resolve_sla_level_28, u7_.country AS country_29, u7_.skip_updated_at AS skip_updated_at_30, u8_.id AS id_31, u8_.code AS code_32, u8_.description AS description_33, u8_.color_code AS color_code_34 FROM uv_ticket u7_ LEFT JOIN uv_ticket_type u2_ ON u7_.type_id = u2_.id LEFT JOIN uv_user u3_ ON u7_.agent_id = u3_.id LEFT JOIN uv_thread u9_ ON u7_.id = u9_.ticket_id LEFT JOIN uv_ticket_priority u8_ ON u7_.priority_id = u8_.id LEFT JOIN uv_user u5_ ON u7_.customer_id = u5_.id LEFT JOIN uv_support_team u1_ ON u7_.subGroup_id = u1_.id LEFT JOIN uv_tickets_tags u11_ ON u7_.id = u11_.ticket_id LEFT JOIN uv_tag u10_ ON u10_.id = u11_.tag_id LEFT JOIN uv_user_instance u4_ ON u3_.id = u4_.user_id LEFT JOIN uv_tickets_labels u13_ ON u7_.id = u13_.ticket_id LEFT JOIN uv_support_label u12_ ON u12_.id = u13_.label_id LEFT JOIN uv_support_group u0_ ON u7_.group_id = u0_.id LEFT JOIN uv_user_instance u6_ ON u5_.id = u6_.user_id WHERE u6_.supportRole_id = 4 AND (u3_.id IS NULL OR u4_.supportRole_id <> 4) AND u7_.is_trashed = 0 AND u7_.status_id = 1 AND u7_.id IN (253, 252, 251, 245, 242, 239, 238, 230, 227, 222, 220, 221, 215, 195, 188) ORDER BY u7_.updated_at DESC;

SELECT
  COUNT(u0_.id) AS sclr_0
FROM
  uv_ticket u1_
  LEFT JOIN uv_thread u0_ ON u1_.id = u0_.ticket_id
WHERE
  u1_.id = ?
  AND u0_.thread_type = ?

SELECT COUNT(u0_.id) AS sclr_0 FROM uv_ticket u1_ LEFT JOIN uv_thread u0_ ON u1_.id = u0_.ticket_id WHERE u1_.id = 253 AND u0_.thread_type = 'reply';

SELECT
  u0_.id AS id_0,
  u1_.id AS id_1,
  u1_.source AS source_2,
  u1_.message_id AS message_id_3,
  u1_.thread_type AS thread_type_4,
  u1_.created_by AS created_by_5,
  u1_.cc AS cc_6,
  u1_.bcc AS bcc_7,
  u1_.reply_to AS reply_to_8,
  u1_.delivery_status AS delivery_status_9,
  u1_.is_locked AS is_locked_10,
  u1_.is_bookmarked AS is_bookmarked_11,
  u1_.message AS message_12,
  u1_.created_at AS created_at_13,
  u1_.updated_at AS updated_at_14,
  u1_.agent_viewed_at AS agent_viewed_at_15,
  u1_.customer_viewed_at AS customer_viewed_at_16,
  u2_.id AS id_17,
  u2_.name AS name_18,
  u2_.path AS path_19,
  u2_.content_type AS content_type_20,
  u2_.size AS size_21,
  u2_.content_id AS content_id_22,
  u2_.file_system AS file_system_23
FROM
  uv_thread u1_
  LEFT JOIN uv_ticket u3_ ON u1_.ticket_id = u3_.id
  LEFT JOIN uv_ticket_attachments u2_ ON u1_.id = u2_.thread_id
  LEFT JOIN uv_user u0_ ON u1_.user_id = u0_.id
WHERE
  u3_.id = ?
  AND u1_.thread_type = ?
ORDER BY
  u1_.id DESC

SELECT u0_.id AS id_0, u1_.id AS id_1, u1_.source AS source_2, u1_.message_id AS message_id_3, u1_.thread_type AS thread_type_4, u1_.created_by AS created_by_5, u1_.cc AS cc_6, u1_.bcc AS bcc_7, u1_.reply_to AS reply_to_8, u1_.delivery_status AS delivery_status_9, u1_.is_locked AS is_locked_10, u1_.is_bookmarked AS is_bookmarked_11, u1_.message AS message_12, u1_.created_at AS created_at_13, u1_.updated_at AS updated_at_14, u1_.agent_viewed_at AS agent_viewed_at_15, u1_.customer_viewed_at AS customer_viewed_at_16, u2_.id AS id_17, u2_.name AS name_18, u2_.path AS path_19, u2_.content_type AS content_type_20, u2_.size AS size_21, u2_.content_id AS content_id_22, u2_.file_system AS file_system_23 FROM uv_thread u1_ LEFT JOIN uv_ticket u3_ ON u1_.ticket_id = u3_.id LEFT JOIN uv_ticket_attachments u2_ ON u1_.id = u2_.thread_id LEFT JOIN uv_user u0_ ON u1_.user_id = u0_.id WHERE u3_.id = 253 AND u1_.thread_type = 'reply' ORDER BY u1_.id DESC;

SELECT
  COUNT(u0_.id) AS sclr_0
FROM
  uv_ticket u1_
  LEFT JOIN uv_thread u0_ ON u1_.id = u0_.ticket_id
WHERE
  u1_.id = ?
  AND u0_.thread_type = ?

SELECT COUNT(u0_.id) AS sclr_0 FROM uv_ticket u1_ LEFT JOIN uv_thread u0_ ON u1_.id = u0_.ticket_id WHERE u1_.id = 252 AND u0_.thread_type = 'reply';

SELECT
  u0_.id AS id_0,
  u1_.id AS id_1,
  u1_.source AS source_2,
  u1_.message_id AS message_id_3,
  u1_.thread_type AS thread_type_4,
  u1_.created_by AS created_by_5,
  u1_.cc AS cc_6,
  u1_.bcc AS bcc_7,
  u1_.reply_to AS reply_to_8,
  u1_.delivery_status AS delivery_status_9,
  u1_.is_locked AS is_locked_10,
  u1_.is_bookmarked AS is_bookmarked_11,
  u1_.message AS message_12,
  u1_.created_at AS created_at_13,
  u1_.updated_at AS updated_at_14,
  u1_.agent_viewed_at AS agent_viewed_at_15,
  u1_.customer_viewed_at AS customer_viewed_at_16,
  u2_.id AS id_17,
  u2_.name AS name_18,
  u2_.path AS path_19,
  u2_.content_type AS content_type_20,
  u2_.size AS size_21,
  u2_.content_id AS content_id_22,
  u2_.file_system AS file_system_23
FROM
  uv_thread u1_
  LEFT JOIN uv_ticket u3_ ON u1_.ticket_id = u3_.id
  LEFT JOIN uv_ticket_attachments u2_ ON u1_.id = u2_.thread_id
  LEFT JOIN uv_user u0_ ON u1_.user_id = u0_.id
WHERE
  u3_.id = ?
  AND u1_.thread_type = ?
ORDER BY
  u1_.id DESC

SELECT u0_.id AS id_0, u1_.id AS id_1, u1_.source AS source_2, u1_.message_id AS message_id_3, u1_.thread_type AS thread_type_4, u1_.created_by AS created_by_5, u1_.cc AS cc_6, u1_.bcc AS bcc_7, u1_.reply_to AS reply_to_8, u1_.delivery_status AS delivery_status_9, u1_.is_locked AS is_locked_10, u1_.is_bookmarked AS is_bookmarked_11, u1_.message AS message_12, u1_.created_at AS created_at_13, u1_.updated_at AS updated_at_14, u1_.agent_viewed_at AS agent_viewed_at_15, u1_.customer_viewed_at AS customer_viewed_at_16, u2_.id AS id_17, u2_.name AS name_18, u2_.path AS path_19, u2_.content_type AS content_type_20, u2_.size AS size_21, u2_.content_id AS content_id_22, u2_.file_system AS file_system_23 FROM uv_thread u1_ LEFT JOIN uv_ticket u3_ ON u1_.ticket_id = u3_.id LEFT JOIN uv_ticket_attachments u2_ ON u1_.id = u2_.thread_id LEFT JOIN uv_user u0_ ON u1_.user_id = u0_.id WHERE u3_.id = 252 AND u1_.thread_type = 'reply' ORDER BY u1_.id DESC;

SELECT
  COUNT(u0_.id) AS sclr_0
FROM
  uv_ticket u1_
  LEFT JOIN uv_thread u0_ ON u1_.id = u0_.ticket_id
WHERE
  u1_.id = ?
  AND u0_.thread_type = ?

SELECT COUNT(u0_.id) AS sclr_0 FROM uv_ticket u1_ LEFT JOIN uv_thread u0_ ON u1_.id = u0_.ticket_id WHERE u1_.id = 251 AND u0_.thread_type = 'reply';

SELECT
  u0_.id AS id_0,
  u1_.id AS id_1,
  u1_.source AS source_2,
  u1_.message_id AS message_id_3,
  u1_.thread_type AS thread_type_4,
  u1_.created_by AS created_by_5,
  u1_.cc AS cc_6,
  u1_.bcc AS bcc_7,
  u1_.reply_to AS reply_to_8,
  u1_.delivery_status AS delivery_status_9,
  u1_.is_locked AS is_locked_10,
  u1_.is_bookmarked AS is_bookmarked_11,
  u1_.message AS message_12,
  u1_.created_at AS created_at_13,
  u1_.updated_at AS updated_at_14,
  u1_.agent_viewed_at AS agent_viewed_at_15,
  u1_.customer_viewed_at AS customer_viewed_at_16,
  u2_.id AS id_17,
  u2_.name AS name_18,
  u2_.path AS path_19,
  u2_.content_type AS content_type_20,
  u2_.size AS size_21,
  u2_.content_id AS content_id_22,
  u2_.file_system AS file_system_23
FROM
  uv_thread u1_
  LEFT JOIN uv_ticket u3_ ON u1_.ticket_id = u3_.id
  LEFT JOIN uv_ticket_attachments u2_ ON u1_.id = u2_.thread_id
  LEFT JOIN uv_user u0_ ON u1_.user_id = u0_.id
WHERE
  u3_.id = ?
  AND u1_.thread_type = ?
ORDER BY
  u1_.id DESC

SELECT u0_.id AS id_0, u1_.id AS id_1, u1_.source AS source_2, u1_.message_id AS message_id_3, u1_.thread_type AS thread_type_4, u1_.created_by AS created_by_5, u1_.cc AS cc_6, u1_.bcc AS bcc_7, u1_.reply_to AS reply_to_8, u1_.delivery_status AS delivery_status_9, u1_.is_locked AS is_locked_10, u1_.is_bookmarked AS is_bookmarked_11, u1_.message AS message_12, u1_.created_at AS created_at_13, u1_.updated_at AS updated_at_14, u1_.agent_viewed_at AS agent_viewed_at_15, u1_.customer_viewed_at AS customer_viewed_at_16, u2_.id AS id_17, u2_.name AS name_18, u2_.path AS path_19, u2_.content_type AS content_type_20, u2_.size AS size_21, u2_.content_id AS content_id_22, u2_.file_system AS file_system_23 FROM uv_thread u1_ LEFT JOIN uv_ticket u3_ ON u1_.ticket_id = u3_.id LEFT JOIN uv_ticket_attachments u2_ ON u1_.id = u2_.thread_id LEFT JOIN uv_user u0_ ON u1_.user_id = u0_.id WHERE u3_.id = 251 AND u1_.thread_type = 'reply' ORDER BY u1_.id DESC;

SELECT
  COUNT(u0_.id) AS sclr_0
FROM
  uv_ticket u1_
  LEFT JOIN uv_thread u0_ ON u1_.id = u0_.ticket_id
WHERE
  u1_.id = ?
  AND u0_.thread_type = ?

SELECT COUNT(u0_.id) AS sclr_0 FROM uv_ticket u1_ LEFT JOIN uv_thread u0_ ON u1_.id = u0_.ticket_id WHERE u1_.id = 245 AND u0_.thread_type = 'reply';

SELECT
  u0_.id AS id_0,
  u1_.id AS id_1,
  u1_.source AS source_2,
  u1_.message_id AS message_id_3,
  u1_.thread_type AS thread_type_4,
  u1_.created_by AS created_by_5,
  u1_.cc AS cc_6,
  u1_.bcc AS bcc_7,
  u1_.reply_to AS reply_to_8,
  u1_.delivery_status AS delivery_status_9,
  u1_.is_locked AS is_locked_10,
  u1_.is_bookmarked AS is_bookmarked_11,
  u1_.message AS message_12,
  u1_.created_at AS created_at_13,
  u1_.updated_at AS updated_at_14,
  u1_.agent_viewed_at AS agent_viewed_at_15,
  u1_.customer_viewed_at AS customer_viewed_at_16,
  u2_.id AS id_17,
  u2_.name AS name_18,
  u2_.path AS path_19,
  u2_.content_type AS content_type_20,
  u2_.size AS size_21,
  u2_.content_id AS content_id_22,
  u2_.file_system AS file_system_23
FROM
  uv_thread u1_
  LEFT JOIN uv_ticket u3_ ON u1_.ticket_id = u3_.id
  LEFT JOIN uv_ticket_attachments u2_ ON u1_.id = u2_.thread_id
  LEFT JOIN uv_user u0_ ON u1_.user_id = u0_.id
WHERE
  u3_.id = ?
  AND u1_.thread_type = ?
ORDER BY
  u1_.id DESC